Cuba Tourist Card

Cuban e-Visa (Electronic Tourist Card) · For France citizens

98%
approval
72 hours
Processing
€22
Fee
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Planning a trip to Cuba as a French citizen? You need a Cuban e-Visa (Tourist Card) before travel, which costs approximately €22 and takes about 72 hours to process. As of July 2025, Cuba requires the electronic visa system for all visitors. With straightforward documentation requirements and a 98% approval rate for French applicants, the process is simple if you prepare correctly.

Understanding the Cuban e-Visa System

As of July 1, 2025, Cuba requires all international visitors to obtain an electronic visa (e-Visa) before travel.2 This replaced the traditional paper tourist card (carte de tourisme) system. For French citizens, the process is straightforward: apply online, receive your e-Visa code, and link it to your mandatory D’Viajeros entry form.3

The Cuban e-Visa is essentially an administrative process with a high approval rate for French citizens who complete their applications correctly. France has historically been one of the top European source markets for Cuban tourism, with over 65,000 French visitors in 2024.5 Unlike discretionary visas for countries like the US or UK, Cuba’s tourist card is designed to facilitate tourism rather than restrict it.

Application Process

Step 1: Gather Your Information

Before starting, have ready:2

  • Valid French passport (at least 6 months validity beyond arrival)
  • Email address
  • Travel dates
  • Accommodation address in Cuba (at least first night)
  • Payment method

Step 2: Apply for the e-Visa

You have two options:13

Option A: Online Application Apply through the official portal at evisacuba.cu. Enter your passport details, travel information, and pay the approximately €22 fee. You will receive your e-Visa code via email within 72 hours.

Option B: Cuban Embassy in Paris Visit the Cuban Embassy at 16, rue de Presles, 75015 Paris during consular hours (Monday-Friday 09:00-12:00). Bring your passport, completed application form, and flight details. The fee is €22 in person, with an additional €25 if applying by mail or through a third party.1

Step 3: Complete the D’Viajeros Form

Within 72 hours of your arrival in Cuba, complete the online entry form at dviajeros.mitrans.gob.cu.4 You will need:

  • Passport details
  • e-Visa code
  • Flight information
  • Accommodation address
  • Health declaration information

After submission, you receive a QR code by email. Save this to your phone and print a backup. Airlines will verify you have completed this form at check-in.2

Step 4: Prepare Your Documents

Gather all required documents:

  • Valid French passport
  • e-Visa confirmation with code
  • D’Viajeros QR code
  • Travel insurance proof
  • Return flight booking
  • Accommodation confirmation

Fees

ServiceCost
Standard e-Visa~€22
Priority e-Visa (same day)~€30
Embassy application (by mail)€22 + €25 service fee
Travel Insurance (if needed at airport)~$4.50/day

The official eVisaCuba portal and the Cuban Embassy in Paris offer the standard government rates.13 Third-party agencies in France may charge additional processing fees.

What You Need to Prove

Cuban entry requirements focus on practical matters rather than financial scrutiny:12

  • Valid passport meeting the 6-month validity requirement
  • e-Visa obtained before travel
  • Travel insurance with medical coverage valid in Cuba
  • Return ticket or proof of onward travel
  • Accommodation for at least your first night
  • Sufficient funds (recommended €50 per day)

Unlike UK or US visitor visas, Cuba does not require extensive financial documentation, employment letters, or evidence of ties to your home country.

Processing Times

StepTimeframe
e-Visa application processing72 hours (standard), same day (priority)
Embassy in-person applicationSame day
D’Viajeros form processingImmediate (QR code within minutes)
Recommended lead timeAt least 1 week before travel

Apply for your e-Visa at least one week before departure to allow for any delays.2

At Cuban Immigration

Upon arrival at José Martí International Airport in Havana, Varadero, or other Cuban entry points, present:2

  • Valid French passport
  • D’Viajeros QR code (officers will scan this)
  • Travel insurance proof (may be requested)
  • Return ticket (may be requested)

Immigration processing is typically quick. The officer will stamp your passport with entry permission. Keep your passport safe as you will need to show it when departing Cuba.

Extending Your Stay

The e-Visa allows 90 days in Cuba. To extend:2

  1. Visit an immigration office (Oficina de Inmigración) before your visa expires
  2. Pay the extension fee of approximately €25-40
  3. Receive an additional 90 days

You can extend only once, for a maximum total stay of 180 days. Immigration offices are located in Havana and major cities. Bring your passport and current accommodation details.

If Your e-Visa is Denied

Cuban e-Visa denials are uncommon for French citizens but can happen due to:

Technical Issues:

  • Incomplete application fields
  • Passport information errors
  • Payment processing problems
  • Poor quality document uploads

If denied for technical reasons, correct the errors and reapply. Most issues are easily resolved.

Administrative Denial: In rare cases, denial may occur due to:

  • Passport validity not meeting requirements
  • Missing travel insurance confirmation
  • Security concerns (very rare for tourists)

Review the rejection notice carefully and address the specific issues before reapplying.

Important Notes for French Travelers

US Travel Impact (ESTA)

France participates in the US Visa Waiver Program (VWP). If you visit Cuba after January 12, 2021, you are no longer eligible for ESTA visa-free travel to the United States.5 You will need to apply for a US B1/B2 visa at the US Embassy instead. This affects:

  • Future trips to the USA
  • Transit through US airports

Plan accordingly if you have upcoming US travel. The US visa interview process requires additional time and documentation.

Direct Flights from France

Several airlines operate routes between France and Cuba:5

  • Air France and Air Caraïbes offer direct flights from Paris to Havana
  • Seasonal charter flights to Varadero may be available
  • Connecting flights via Madrid or other European hubs are also options

Direct flights avoid transit complications and are the most convenient option for French travelers.

Currency and Payments

French visitors have advantages over US travelers regarding payments:1

  • French credit and debit cards typically work in Cuba
  • Mastercard tends to work more reliably than Visa
  • ATMs are available but can be unreliable or empty
  • Euros are widely accepted throughout Cuba
  • Bring backup cash in Euros for emergencies
  • The Cuban peso (CUP) is the local currency
  • Exchange money only at official CADECAs (currency exchange offices)

Health and Safety

Cuba has well-trained doctors but faces medicine shortages. Your travel insurance should cover:2

  • Emergency medical treatment
  • Medical evacuation if needed
  • Repatriation of remains

Bring any prescription medications you need with a doctor’s letter, as pharmacies may not have them available.

Communications

Internet access in Cuba is limited and can be expensive. Download your D’Viajeros QR code and all travel documents before departing, as airport Wi-Fi may not be reliable. Consider purchasing a Cuban SIM card or Wi-Fi cards (ETECSA) upon arrival for staying connected.

Travel Tips for French Visitors

  • French is understood by some Cubans due to historical ties, but Spanish is essential for deeper communication
  • Learn basic Spanish phrases for a richer travel experience
  • Bring sunscreen, insect repellent, and personal care items from home
  • Cuba experiences a tropical climate: pack light, breathable clothing
  • The best time to visit is November to April (dry season)
  • Book casas particulares for authentic local experiences
  • Havana, Trinidad, and Viñales are the most popular destinations for French tourists
  • The French community in Cuba is active: check with the French Embassy for cultural events

Common Rejection Reasons

Based on official refusal data for this corridor

35%

Incomplete e-Visa Application

Missing information, incorrect passport details, or application errors cause most rejections.

How to avoid: Double-check all information matches your passport exactly. Complete all required fields before submitting.

25%

Inadequate Travel Insurance

Insurance policies that do not meet Cuba's minimum coverage requirements or do not explicitly cover Cuba.

How to avoid: Verify your policy includes at least $10,000 medical coverage and specifically covers Cuba. Carry printed proof of your policy.

20%

Missing D'Viajeros Form

Arriving without completing the required online health and customs declaration form.

How to avoid: Complete the D'Viajeros form 48-72 hours before departure. Save your QR code to your phone and print a backup copy.

12%

Passport Validity Issues

Passport valid for less than 6 months beyond arrival date, damaged passport, or details not matching application.

How to avoid: Ensure your passport is valid for at least 6 months beyond your planned entry date and is in good condition.

8%

Information Inconsistencies

Discrepancies between passport details and application information, such as misspellings or incorrect dates.

How to avoid: Carefully verify all details match your passport exactly. Use copy-paste where possible to avoid typos.

Frequently Asked Questions

Do French citizens need a visa for Cuba?

Yes. All French citizens need a tourist card (e-Visa) to enter Cuba for tourism. As of July 2025, Cuba requires the electronic visa system, which you must obtain before travel. The e-Visa costs approximately €22 and is processed within 72 hours.

How do I get a Cuban e-Visa from France?

Apply online at evisacuba.cu or through the Cuban Embassy in Paris. You need your passport details, travel dates, and accommodation information. The e-Visa is processed within 72 hours and sent to your email. Enter the e-Visa code in your D'Viajeros form before travel.

How long can I stay in Cuba with a tourist visa?

The Cuban tourist card allows stays of up to 90 days. You can extend for an additional 90 days by visiting a Cuban immigration office while in Cuba, paying approximately €25-40. Maximum total stay is 180 days.

What is the D'Viajeros form?

D'Viajeros is a mandatory digital entry form required for all travelers to Cuba. Complete it online at dviajeros.mitrans.gob.cu within 72 hours of arrival. Enter your e-Visa code, flight details, and accommodation address. You receive a QR code that immigration officers scan upon entry.

Do I need travel insurance for Cuba?

Yes. Cuba requires all visitors to have travel insurance with medical coverage. Your policy must include at least $10,000 medical coverage, emergency treatment, and repatriation. Immigration may ask for proof of insurance upon arrival. If you arrive without insurance, you must purchase from Asistur at the airport.

Can I use my French bank card in Cuba?

Generally yes. Unlike US cards, French credit and debit cards typically work in Cuba. Mastercard tends to work more reliably than Visa. However, always bring backup cash in Euros as ATMs can be unreliable and not all establishments accept cards. Euros are widely accepted throughout Cuba.

What type of tourist card do French citizens need?

French citizens need the 'Green' tourist card (e-Visa), which is for travelers from countries other than the USA. If you are flying via the United States, you may need the 'Pink' card instead. Check your specific routing when applying.

How long does the Cuban e-Visa take to process?

Standard processing takes approximately 72 hours. Priority service is available for same-day processing at an additional cost. Apply at least one week before travel to allow for any potential delays.

Will visiting Cuba affect my ESTA eligibility for the USA?

Yes. France participates in the US Visa Waiver Program. If you travel to Cuba after January 12, 2021, you are no longer eligible for ESTA visa-free travel to the United States. You will need to apply for a US B1/B2 visa instead.

What happens if my Cuban e-Visa is denied?

Cuban e-Visa denials are rare for French citizens and usually result from application errors or missing information. Check your rejection notice, correct any issues, and reapply. Common problems include passport information mismatches, missing travel insurance, or incomplete forms.

Can I get a visa at the Cuban Embassy in Paris?

Yes. The Cuban Embassy in Paris (16, rue de Presles, 75015 Paris) issues tourist cards. Visit during opening hours (Monday-Friday 09:00-12:00). The fee is €22 for in-person applications, with an additional €25 charge if applying by mail or through a third party.

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