Understanding the Cuban e-Visa System

As of July 1, 2025, Cuba requires all international visitors to obtain an electronic visa (e-Visa) before travel.1 This replaced the traditional paper tourist card system. For British citizens, the process is straightforward: apply online, receive your e-Visa code, and link it to your mandatory D’Viajeros entry form.4

The Cuban e-Visa is essentially an administrative process with a high approval rate for UK citizens who complete their applications correctly. Unlike discretionary visas for countries like the US or UK, Cuba’s tourist card is designed to facilitate tourism rather than restrict it.

Application Process

Step 1: Gather Your Information

Before starting, have ready:3

• Valid UK passport (at least 6 months validity beyond arrival)
• Email address
• Travel dates
• Accommodation address in Cuba (at least first night)
• Payment method

Step 2: Apply for the e-Visa

Apply through the official portal at evisacuba.cu or through authorized UK providers.46 Enter your passport details, travel information, and pay the £22 fee. You will receive your e-Visa code via email within 72 hours.

Step 3: Complete the D’Viajeros Form

Within 72 hours of your arrival in Cuba, complete the online entry form at dviajeros.mitrans.gob.cu.5 You will need:

• Passport details
• e-Visa code
• Flight information
• Accommodation address
• Health declaration information

After submission, you receive a QR code by email. Save this to your phone and print a backup. Airlines will verify you have completed this form at check-in.1

Step 4: Prepare Your Documents

Gather all required documents:

• Valid UK passport
• e-Visa confirmation with code
• D’Viajeros QR code
• Travel insurance proof
• Return flight booking
• Accommodation confirmation

Fees

Some UK providers charge additional service fees. The official eVisaCuba portal offers competitive pricing.4

What You Need to Prove

Cuban entry requirements focus on practical matters rather than financial scrutiny:13

• Valid passport meeting the 6-month validity requirement
• e-Visa obtained before travel
• Travel insurance with medical coverage valid in Cuba
• Return ticket or proof of onward travel
• Accommodation for at least your first night

Unlike UK or US visitor visas, Cuba does not require extensive financial documentation, employment letters, or evidence of ties to your home country.

Processing Times

Apply for your e-Visa at least one week before departure to allow for any delays.1

At Cuban Immigration

Upon arrival at José Martí International Airport in Havana (or other Cuban entry points), present:13

• Valid UK passport
• D’Viajeros QR code (they will scan this)
• Travel insurance proof (may be requested)
• Return ticket (may be requested)

Immigration processing is typically quick. The officer will stamp your passport with entry permission. Keep your passport safe as you will need to show it when departing Cuba.

Extending Your Stay

The e-Visa allows 90 days in Cuba. To extend:3

1. Visit an immigration office (Oficina de Inmigración) before your visa expires
2. Pay the extension fee of approximately $25-40 CUP
3. Receive an additional 90 days

You can extend only once, for a maximum total stay of 180 days. Immigration offices are located in Havana and major cities. Bring your passport and current accommodation details.

If Your e-Visa is Denied

Cuban e-Visa denials are uncommon for UK citizens but can happen due to:

Technical Issues:

• Incomplete application fields
• Passport information errors
• Payment processing problems
• Poor quality document uploads

If denied for technical reasons, correct the errors and reapply. Most issues are easily resolved.

Administrative Denial: In rare cases, denial may occur due to:

• Passport validity not meeting requirements
• Missing travel insurance confirmation
• Security concerns (very rare for tourists)

Review the rejection notice carefully and address the specific issues before reapplying.

Important Notes for UK Travelers

US Travel Impact

If you visit Cuba, you will no longer be eligible for ESTA visa-free travel to the United States.1 You will need to apply for a US visa instead. This affects:

• Future trips to the USA
• Transit through US airports

Plan accordingly if you have upcoming US travel.

Currency and Payments

Unlike US travelers, British visitors can generally use their UK bank cards in Cuba.6 However:

• Mastercard works more reliably than Visa
• ATMs can be unreliable or out of cash
• Bring backup cash in Euros or GBP
• The Cuban peso (CUP) is the local currency
• Exchange money only at official CADECAs

Health and Safety

Cuba has excellent doctors but faces medicine shortages.1 Your travel insurance should cover:

• Emergency medical treatment
• Medical evacuation if needed
• Repatriation of remains

Bring any prescription medications you need, as pharmacies may not have them available.

Communications

Internet access in Cuba is limited and can be expensive.1 Download your D’Viajeros QR code and all travel documents before departing, as airport Wi-Fi may not be reliable.